As far as customer service goes, here at High Noon Holsters we don't care who made the mistake, the only thing we care about is your satisfaction. This is why we feel we have the best service policy and customer service in the industry. Dealing with High Noon Holsters will be a very positiveand memorable experience for YOU! With that said, human mistakes do happen and dealing with a
natural product like leather or horsehide can sometimes be difficult. The cows and horses don't always cooperate and we don't always catch them in the act! If a mistake happens from the cows, horses or humans, all we ask is that you give us the "chance to make it right." That's our goal.